Services / Development
Keep your site and app running, patched and fast
Software does not stay finished. Plugins and libraries need security updates, servers fill up, SSL certificates expire, app stores change their rules and the freelancer who built it stops replying. Most businesses only find out something is wrong when a customer tells them the site is down or checkout is broken.
- Reply within one working day
- Fixed quote before work starts
- Team based in Kharadi, Pune
Why it matters
Our care plans keep your website, web app or mobile app healthy. We handle hosting, backups, updates and monitoring, respond to issues within agreed times, and keep a monthly bucket of hours for small improvements. You get a named contact, a clear monthly report and someone accountable when anything goes wrong.
What you get
Managed hosting
Hosting on AWS, DigitalOcean, Vercel or your existing provider, with SSL, CDN, server hardening and scaling set up and managed for you.
Updates and security patches
Regular updates to CMS, plugins, frameworks and dependencies, tested on staging first, plus vulnerability scans and fixes for issues found.
Backups and recovery
Automated daily backups stored off-site, tested restores and a documented recovery plan, so a bad update or attack does not mean losing data.
Uptime and error monitoring
Round-the-clock uptime checks, error tracking and performance monitoring, with alerts reaching our team before most customers would notice a problem.
Support hours and SLAs
A monthly bank of developer hours for fixes and small changes, with response times agreed in writing by severity, and a report of everything done.
How we work
Onboard
We audit your code, hosting, access and backups, and fix anything urgent before the plan starts.
Set up monitoring
We configure uptime checks, error tracking, backups and alerts, and document how everything runs and recovers.
Maintain
We apply updates on a schedule, respond to issues within agreed times and use support hours as you direct.
Report
Each month we share uptime, updates applied, issues resolved and recommendations for the next quarter.
What we aim for
- Uptime of 99.9% or better each month
- Critical security patches applied within 48 hours of release
- Daily backups with a tested restore every quarter
- Critical issues acknowledged within one business hour
Tools we use
Questions people ask
Something else on your mind? Ask us directly.
Can you maintain a site or app someone else built?
Yes. Most of our maintenance clients come to us that way. We start with a paid audit of the code, hosting and access, fix urgent risks and document what we find. Occasionally a codebase is in poor enough shape that we recommend rebuilding parts of it first.
What is included in the monthly price?
Hosting management, updates, backups, monitoring and a set number of support hours, depending on the plan. Larger features are quoted separately. Unused hours do not usually roll over, but we review usage with you quarterly and adjust the plan if it does not fit.
Do you offer support outside office hours?
Monitoring runs around the clock on every plan. Higher plans include out-of-hours response for critical incidents such as downtime, checkout failures or security breaches. Routine requests are handled during Indian business hours, Monday to Saturday.
Tell us about your maintenance & support project
A few questions, two minutes. We reply within one working day with questions or a written quote.